St Ives Home Care is proud to provide a comprehensive range of support and care services that can be fully personalised around your needs under government subsidised home care packages.

Home care packages are the main way to receive help at home with subsidised fee support from the Federal Government.

They are designed to help you achieve your goals at home, whether that is simply keeping the house tidy, to get more socially active in your local community, to stay home as long as you can, or maybe to rediscover a past hobby or passion. Home care packages focus on supporting the things in your life that are most important to you.

Different levels of home care packages

Home care packages are available to older Australians in 4 stepped levels of support. Your level of support will be determined by your needs at home, which you and your family can discuss at your ACAT assessment. This assessment will determine which level will best meet your needs. You can learn more accessing care and the types of assessments.

A level 1 home care package allows for basic help with household tasks and activities such as light housekeeping. These packages go all the way through to a level 4 which can offer regular daily living support plus a range of clinical care services.

Each client has a dedicated case manager, one person you can speak to about your ongoing needs who can help you get the most out of your home care package budget. Your case manager can also help connect you with supplementary local care services that you may be eligible for, to offset and maximise your package budget.

To get an idea about making a home care package work for you, take a look at some of our clients and what services they have chosen under their customised package on our stories page.

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Types of home care package services

There is a vast spectrum of services available under home care packages and if you don’t see what you need, just ask us. Home care packages are designed to allow older people to remain living at home, on their own terms for as long as is possible. For different people, this will mean different priorities and goals and of course, a different looking home care package.

Services might start with help with household tasks and activities such as light housekeeping, laundry, gardening, meal preparation and personal care including bathing, dressing and grooming. You might also be eligible for assistance with transport, some respite for you or your carer and/or social support.

If your needs are more complex, then you may be assessed as needing a higher level package (level 3 or 4). These are very flexible and aimed at assisting you with more complex health needs, as you age at home.

Higher level packages include all of the above services plus access to clinical nurse services such as assistance with wound care and medications, and allied health services such as podiatry and physiotherapy.

You can explore all your service options on our services overview page or if you are ready to get started, try our Service Selector and let us know what you’d like assistance with.

Try our Service Selector

Choose choice – Consumer Directed Care

All our home care packages are offered on a Consumer Directed Care (CDC) basis. CDC is a way of providing care and aims to give the consumer greater control over the services required, the budget for those services, as well as how, when and who provides them.

All providers from July 1 2015 are required to provide their home care packages under a Consumer Directed Care model.

Under CDC, you can choose to be involved in all aspects of coordination or take a less active role and have your case manager direct certain aspects of your package for you.

We can help you get the most out of your home care package budget and can work with you and your family to show you different scenarios based on different ways to use your budget.

Want to know more?

You can order your FREE home care brochures or guides to be emailed or posted to you. Or visit our Service Selector to obtain a tailored quote based on the services you or a loved one requires.

Try our Service Selector